Returns Policy

Returns

Please contact us and request preauthorized Returns Merchant Number (RMA). There is a restocking charge of $15.00 and return shipping charges must be prepaid by customer. Credit can only be offered on product that is returned in its original condition and packing. Unused credits will expire after one year.

Damaged Product

If package or transport pallet show signs of damage please take a photo before opening. Take pictures of all damaged product. Contact us.

For transport deliveries, write note on bill of lading before signing. Contact the carrier that you will be making a claim and contact us.

All claims must be reported within 72 hours of arrival

Shortages

Please check order carefully against your packing list included in shipment. Shortages must be reported within 48 hours of receipt.